Lifetime Warranty
Moissanite Gemstone Warranty
Lifetime Warranty on Gelovely Moissanite Gemstones
Every piece of Gelovely Moissanite jewelry is created to make a lasting impression. For this reason, all Gelovely Moissanite gemstones are covered by our Lifetime Warranty.
We handcraft each piece with peace of mind that your gemstone will maintain its optical properties as long as you own it. Our life time warranty covers all changes to the optical properties of your Gelovely Moissanite gemstone. This includes the stone’s clarity, color, and brilliance. On top of knowing that your Gelovely Moissanite is ethical and eco-friendly, you can be sure that you will enjoy it for your whole lifetime. Each purchase includes a Certificate of Authenticity & Lifetime Warranty card.
Below are the terms and conditions involved in Gelovely Moissanite’s Moissanite Lifetime Warranty:
Lifetime Warranty Terms & Conditions
1. Customer will be responsible for back and forth shipping fees.
2. Customer must contact one of gelovely representatives for the return shipping address when sending back the items.
3. Customer should make sure that items are safely packed before sending them back. Gelovelymoissanite will not be responsible for any lost or stolen items.
4. When sending back the items, customer must use a shipping method that has tracking on it. Packages with no tracking will not be processed.
5. Gelovelymoissanite reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond "normal wear", as determined by our jewelry professionals.
Questions or concerns about your Warranty?
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We want to ensure your piece of Gelovelymoissanite jewelry will make an impression that will last a lifetime. Please feel free to contact us if you have any further questions or require additional information about our Lifetime Warranty.