Moissanite is a brilliant choice for those seeking an alternative to a lab diamond engagement ring. It offers exceptional clarity and is hand-selected and inspected by our expert quality control team to ensure the best quality, just like our lab grown diamond collections.

Yes. Due to its similar properties to diamonds (both lab grown and mined or natural diamond rings), moissanite can pass a diamond tester. However, our specialised equipment can distinguish between moissanite and diamonds, ensuring you know exactly what you're purchasing.

Moissanite is not a fake diamond but a gemstone that offers stunning lab grown beauty. It's perfect for those looking for the same level of sparkle and clarity found in diamonds, but at a more accessible price point.

Absolutely not! Due to its diamond-like appearance, many people believe the misconception that moissanite is a fake diamond when it is in fact a high quality, beautiful gemstone in its own right. Moissanite is becoming an increasingly popular choice of stone in engagement rings due to its dazzling beauty, durability, ease of customisation and affordability.

No, moissanite rings are crafted to exhibit a sparkle that, to the naked eye, is akin to that of diamonds. They offer timeless beauty and are an aesthetically identical choice for those who admire the appearance of mined diamonds.

Not just a warranty, a lifetime warranty ✨ For more information or to file a claim, click here.

Every piece in our collection. For more information, feel free to visit our warranty page here.

Our lifetime warranty covers any and all damages. This includes manufacturing issues, as well as any wear and tear your pieces may incur over time. You can even have your jewelry resized under this process as well! For more information.

Lost or stolen items are not covered under our lifetime warranty.

All orders are shipped out of our headquarters the following business day from when it is placed. Any express or rush orders placed before (12:00 PM) NOON PST ship the same day! Please note: we do not ship any orders on Sundays or federal holidays.

You will receive a shipping confirmation with a tracking number once your order has shipped. If you do not receive a shipping confirmation within 1 business day of placing your order, please reach out to us at service@gelovelymoissanite.com for further assistance.

In the unlikely event that your package has not been received after a delivery confirmation is sent, please reach out to us at service@gelovelymoissanite.com within a 72-hour window so we can start a proper investigation into its whereabouts.

Yes, you may send any new or unworn item/s back for a refund up to 30 days from your original order's delivery date.

Once your return package has been received, we please ask that you allow our returns department 2-4 business days to process and send your refund confirmation email. Once processed, it will take your bank roughly 3-5 business days to display the funds in your account.

You have 30 days from the original order delivery date to send your item back for a refund. The return package must contain a postmark date within the 30-day window to qualify for a refund. This window does not reset in the event of an exchange submission.

It is totally optional to create an account with us! You can check out as a guest with a valid email address to receive your order confirmation and shipping details when it has shipped.

Nope! All you will need to initiate any sort of return is your order number or the email address used to place the order.

We accept all major credit cards: Visa, Mastercard, American Express and Discover. You can finalize your order with PayPal, Google Pay, Apple Pay, Klarna, Afterpay, Affirm payment service.

We're able to accommodate some order updates/changes, but you must reach out to our customer service team to discuss this type of request. Customer service can be reached by email at service@gelovelymoissanite.com.